Frequently Ask Questions
Q: Is Park Terrace a pet friendly community?
A: Yes! Your furry friends are more than welcome here! There are limitations, though, so be sure to check with the office.
Q: My old apartment made me pay a monthly pet fee in order for my cat, Socks, to live with me. How much is the monthly pet rent at Park Terrace?
A: There is a $15 per month fee for a cat.
Q: What utilities are included with the cost of rent?
A: We cover the costs associated with water, sewer and trash removal. Residents are responsible for heat (gas) and electric.
Q: Do you provide cable and Internet for your residents?
A: We do not provide Internet or cable, though we do work with a local agent who offers exceptional deals on cable/Internet/landline phone packages to residents of Park Terrace.
Q: I’m a retired teacher on an MEA pension. Do you have an income based program that I could qualify for?
A: We do have a program in place for individuals who may be on a fixed or reduced income. Through this program, we have a select number of apartments that qualify for a discounted rental rate. For more information about this program, or to see if you’d qualify, call one of our leasing experts at 231-759-1449.
Q: What sort of activities do you have for residents to do?
A: We have many resident appreciation events throughout the year that our residents are encouraged to take advantage of. From cookouts in the summer to pizza parties and ice cream socials, we aim to provide plenty of fun for our residents.
Q: I came home from work at 6:30pm and discovered that my kitchen sink was shooting water across the room. Do I need to call a plumber to get this fixed?
A: We’re proud to offer after-hours emergency maintenance service to handle situations such as this. After all, life doesn’t happen only between the hours of 8am-5pm.
Q: I’m looking for a new place to live. I was evicted from my last apartment. Is that going to be an issue for me?
A: Regretfully, yes. Any repossessions, evictions or foreclosures are cause for an application to be declined.
Q: What is your application fee?
A: A $25 non-refundable application fee is required for each individual over the age of 18 listed on the application.
Q: Do you offer corporate or short term leases?
A: Absolutely! Call the office (231-759-1449) for more information.
Q: How much is the security deposit?
A: The security deposit amount is $200.
Q: Do you have garages that I can rent?
A: We don’t have garages, though residents can reserve a carport for an additional cost of $20/month.
Q: Can I install or hang curtains?
A: Absolutely! We want each apartment to be a reflection of its resident as much as possible! We only ask that any pre-mounted blinds be left in place.
Q: I’d like to mount my flat screen TV on the wall. Is it okay for me to hang it up?
A: Sure, but we do have some restrictions on placement, so be sure to check with the office.
Q: I really like your apartments, but I’m not going to be moving for at least another month. How would I go about getting my name on your wait-list?
A: The process would be the same as a regular application, except we would ask that you inform the leasing agent receiving your application that you would like to be placed on a wait-list. In the instance where we don’t have the apartment you’d prefer available, we’ll place you on the wait-list automatically.
Q: What do I need to bring with me when I turn in my application?
A: When returning an application to the office, bring the following items with you: a check for $25 per adult listed on the application, a $100 deposit, picture identification, social security card(s), and recent check stub(s) for income verification.
Q: What school district are you located in?
A: Our community is in the Muskegon School District.
Q: Is there a laundry facility located on the grounds?
A: All of our apartments come equipped with a washer and dryer, so visiting a separate laundry facility isn’t a worry you’ll have to consider.
Q: I won’t be moving for a while, but I want to apply ahead of time. How long will my application remain active?
A: Applications remain in “active” status for 90 days’ time.
Q: I’m looking to move quickly. How long does it take for your office to process my application?
A: We understand that waiting to hear back about an apartment can be a little nerve-wracking, so expediting the application process is of the highest importance to us. We can normally have an application processed within two business days.
Q: I’m not going to be moving right away. How long can you hold an apartment for me?
A: If for any reason you won’t be moving right away, that’s totally alright. We can hold an apartment for up to 30 days.
|Professionally managed by Heritage Property Management, Inc.
950 Taylor Avenue, Grand Haven, MI 49417 • Phone: 616-846-4700 • Fax: 616-842-8939 • TRS Dial: 7-1-1
Heritage Property Management Inc. and Park Terrace Apartments are committed to providing a non-discriminating environment.
We will not discriminate against any person regardless of race, color, gender, religion, handicap, familial status or national origin.
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